Privacy Policy

Casa Divina – Privacy Policy

At Casa Divina, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy applies to all visitors and customers of casadivinalux.com.

1. Information We Collect

We only collect personal information when you voluntarily provide it. For example:

When placing an order
Creating an account
Subscribing to our newsletter
Contacting our support team

This may include your name, email, phone number, billing/shipping address, and payment details.

We do not automatically collect identifiable information outside of what you choose to submit.

2. How We Use Your Information

We use your information to:

Process orders and provide customer service
Communicate updates or promotional content (with consent)
Improve our website and shopping experience
Prevent fraud and ensure secure transactions

You may request access, updates, or deletion of your information at any time.

3. Cookies & Analytics

Our site uses cookies and basic analytics tools to:

Remember your preferences
Save cart items
Improve site performance
Support personalized content or advertising

You can disable cookies in your browser settings, though some features may not work as intended.

4. Sharing With Third Parties

We never sell customer information.

We may share limited data with trusted service providers who help operate our business, such as:

Payment processors
Shipping carriers
Email or analytics platforms

These partners are only given the information required for their services and must protect it.

5. Data Security

We use encryption, secure payment gateways, and restricted internal access to safeguard your information. While no system is completely risk-free, we take reasonable steps to protect your data.

6. GDPR (EU/UK Visitors)

If you are located in the European Union or United Kingdom, you are entitled to the following under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to correction of inaccurate data
Right to deletion (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to withdraw consent at any time

If you wish to exercise any GDPR rights, contact us at shop@casadivinalux.com.

We process your information only when we have a lawful basis such as fulfilling your order or obtaining your consent.

7. External Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites.

8. Updates to This Policy

We may update this policy periodically. The revised version will be posted on this page with its new effective date.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please reach out at:
shop@casadivinalux.com